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Notes

Observations from the desks we visit.

Sep 10, 2026

The Monday report: a story in four exports

Why assembling data by hand is the most expensive mistake teams make, and what to do instead.

Sep 5, 2026

When AI is the wrong tool (three real examples)

Three places we reached for a rule instead of a model — in our own software, so you can check us.

Aug 20, 2026

What two people can actually take on

Why we cap our capacity at two engagements, and what that means for the work.

You’ll talk to the people who build it.

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